Shop Policy and FAQs

At Style Keeps, we strive to provide our customers with the best shopping experience possible. To ensure transparency and clarity, we have outlined our shop policies below:

Processing Time

Our team works diligently to process and prepare your order for shipment. The processing time for all orders is typically 1-14 business days. Please note that during busy periods, such as holidays or sales events, processing times may be slightly longer. Rest assured, we are committed to getting your order to you as quickly as possible.

Estimated Shipping Time

Once your order has been processed and shipped, the estimated shipping time will depend on your location and the shipping method selected at checkout. We offer various shipping options to accommodate your needs. Please refer to the shipping information provided during the checkout process for more details on estimated shipping times. 

• All shipping is sent through Australia Post

Shipping FAQs

1. Do you offer international shipping?

No, we currently do not offer international shipping

2. How can I track my order?

Please ensure that your shipping address is correct and up to date. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the carrier's website. 

3. What should I do if my package is lost or damaged during transit?

In the rare event that your package is lost or damaged during transit, please email us at stylekeepsco@gmail.com immediately. We will work with you to resolve the issue.

4. Can I change and/or cancel my order ?

Once an order is made, no changes can be made. Including the item(s), and/or personal information. So please be sure of your size, color, and make sure to provide the correct address before placing an order. No cancellations are allowed at this time. 

Returns and Exchanges

We currently do not accept returns, exchanges or cancellations so please make sure choose correct items before processing.

If there is a issue with your order, please make sure to email stylekeepsco@gmail.com immediately to fix any issues or concerns.

Please note that return shipping costs are the responsibility of the customer, unless the item received is incorrect or damaged. We recommend using a trackable shipping method to ensure that your return is safely delivered to us.